128bit SSL Security...

Security on any online shopping site is obviously of paramount importance to customers and retailers alike, and we are no different. When you start the order process you can be sure that every step of the way is 100% secure.

Below are answers to few questions we are commonly asked:

How Secure am I?

VERY - Throughout the order process, every bit of information that is transferred between you and us is encrypted using 128bit encrytion. So even if someone could intercept the data you enter over the internet, they wouldn't be able to understand it. It is safer to order online than with traditional mail or telephone shopping!

How do I know the website is secure?

When in a secure area, your browser will display a picture of a small padlock towards the bottom of your screen. Very rarely, this padlock will not appear, even though you are secure - to double check this, you can right click on the page and select 'properties' or 'view frame info'. This will bring up details of the page you are looking at, including information about the connection.

Also look out for the change in the URL (the web site address). A standard page will begin with "http://". A secure web page will begin with the "https://" denoting that you are viewing the page via a secure connection.

Is shopping with the PaperShed safe?

Communication between you and us is encrypted using the SSL (secure sockets layer) mechanism built into your browser. This ensures that even if someone were able to monitor the traffic between you and us, they would not be able to read it. Encryption is used on all pages within the ordering process, making shopping as safe as possible.

Is the transaction Real-Time?

No, we process all Credit/Debit Card transactions offline. After you have confirmed your purchase, we verify the card, address and amount with your bank so that authorization is given before we complete the order. However, no actual payment is taken until your goods are dispatched.

Do you check for fraudulent cards?

We check all cards to check that the details provided match those held with your issuing bank. This verification of your details is carried out to ensure we maintain a high level of secure transactions over the Internet, and that no personal slight is intended. Indeed, our policy is to protect you, the Customer.

What is the Card Security Number?

This is a special 3 or 4 digit number that appears on the far right side of the signature strip on your card. This number is unique to each card, and gives you extra protection against fraud.

Do I have any Legal Protection?

You are protected by the normal laws of England, in particular The Sale and Supply of Goods Act 1994 (c. 35) and the Consumer Protection Act 1987 (c.43)

If you have any further concerns about security or payments, please feel free to contact us.