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Security on any online shopping site is obviously of paramount
importance to customers and retailers alike, and we are no different. When
you start the order process you can be sure that every step of the way is
100% secure. Below are answers to a few questions we are commonly
asked:
How Secure am I?
Very. Throughout the order process, every bit of information that is
transferred between you and us is encrypted using 128 bit encryption
through the SSL (secure sockets layer) mechanism built into your browser.
The encryption turns the data into code which means that even if someone
could intercept it, they would not be able to understand it. It is safer
to order online than with traditional mail or telephone shopping!
How do I know the website is secure?
When in a secure area of the site, your browser will display a picture
of a small closed padlock towards the bottom of the screen. It is rare for
this padlock not to show when you are in a secure area. If you are in
doubt, right click on the page and select 'properties' or 'view frame
info'. This will bring up details of the page you are looking at,
including information about the connection.
Another way is to look out for the change in the URL (the web site
address). A standard page will begin with "http://". A secure web page will
begin with the "https://" denoting that you are viewing the page via a
secure connection.
You may be interested to see
this page from McAfee. McAfee is web-wide recognised
software for testing web sites for adware, spam and online scams.
The McAfee Site Advisor software can be downloaded free to show
web site safety ratings in search results from search engines.
Enter www.papershed.com to see
the results!
Is the transaction Real-Time?
No, we process all Credit/Debit Card transactions offline. After you
have confirmed your purchase, and we have decrypted your data, we verify
the card, address and amount with your bank so that authorization is given
before we complete the order.
No actual payment is taken until your goods are dispatched.
Do you check for fraudulent cards?
We check all cards to confirm that the details provided match those
held with your issuing bank. This verification of your details is carried
out to ensure we maintain a high level of secure transactions over the
Internet, and that no personal slight is intended.
Our policy is to protect you, the Customer.
What is the Card Security Number?
This is a special 3 or 4 digit number that appears on the far right
side of the signature strip on your card. This number is unique to each
card, and gives you extra protection against fraud.
Do I have any Legal Protection?
You are protected by the normal laws of England, in particular The
Sale and Supply of Goods Act 1994 (c. 35) and the Consumer Protection Act
1987 (c.43)
If you have any further concerns about security or payments, please
feel free to contact us.
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